Shipping Policy

Thank you for shopping with HueLux! We’re committed to getting your order to you as quickly and efficiently as possible. Please review our shipping policy below for important information about how we handle and deliver your purchases.

Order Processing (Handling Time)

Processing Time: All orders are processed within 1 to 3 business days (Monday to Friday, excluding public holidays).

Order Cut-Off Time: Orders placed after 12:00 AM (midnight) will be processed the following business day.

Shipping & Delivery Times

Transit Time: After processing, orders are shipped via standard delivery services with an estimated transit time of 5 to 11 business days.

Estimated delivery time based on customer locations

All destinations: 5-11 business days

Shipping Cost: We offer free shipping on all orders — no minimum purchase required!

Shipping Destinations

We currently ship orders within Australia only.

Delays

While we strive to meet all delivery timeframes, please note that unexpected delays (e.g., due to weather, carrier issues, or public holidays) may occur. We appreciate your understanding and patience.

📧 Need Help?

If you have any questions about your order or need assistance, feel free to reach out to our support team at support@huelux.com.au. We’re here to help